Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last updated: March 15, 2025

Introduction

Welcome to Eoeirix. We're committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at eoeirix.com or use our investment trends analysis services.

When you visit our website or engage with our services, you trust us with your personal information. We take this responsibility seriously. This privacy policy describes our privacy practices in plain language, with minimal legal jargon, so you can understand exactly how and why we use your information.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on our website, express interest in our services, participate in activities on our website, or contact us directly.

  • Contact Information: Name, email address, phone number, mailing address
  • Account Information: Username, password, and other registration details
  • Financial Information: Investment preferences, risk tolerance, portfolio information (when relevant to our services)
  • Communication Data: Messages, feedback, and correspondence with our team
  • Professional Information: Job title, company name, industry (when relevant)

Information Automatically Collected

Some information is collected automatically when you visit our website. This includes technical information about your device and usage patterns.

  • IP address and geographic location
  • Browser type and version
  • Operating system information
  • Pages visited and time spent on our website
  • Referring website information
  • Device identifiers and mobile network information

How We Use Your Information

We process your personal information for various purposes, depending on how you interact with our services. Here's how we use the information we collect:

Service Provision: We use your information to provide, maintain, and improve our investment trend analysis services, deliver personalized content, and respond to your inquiries and requests.

  • To provide and maintain our services effectively
  • To communicate with you about our services, updates, and relevant market insights
  • To personalize your experience and provide tailored investment trend analysis
  • To process transactions and manage your account
  • To improve our website functionality and user experience
  • To comply with legal obligations and protect our legitimate business interests
  • To detect and prevent fraud, security breaches, and other harmful activities

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:

  • Consent: When you have given clear consent for processing your personal data for specific purposes
  • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
  • Legal Compliance: When we must process data to comply with legal obligations in Ireland and the EU
  • Legitimate Interests: When processing serves our legitimate business interests while respecting your privacy rights

Your Privacy Rights

Under Irish and EU data protection laws, you have several important rights regarding your personal information. You can exercise these rights at any time by contacting us.

Right of Access

You can request copies of your personal data and information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Portability

You can request your data in a structured, machine-readable format.

Right to Restrict Processing

You can limit how we process your personal information in specific situations.

Right to Object

You can object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days as required by law.

Data Sharing and Third Parties

We don't sell your personal information. We may share your information only in specific circumstances and with trusted partners who help us provide our services.

Service Providers

We work with carefully selected service providers who assist us in operating our website and delivering our services. These include:

  • Website hosting and cloud storage providers
  • Email communication and marketing platforms
  • Analytics and website optimization services
  • Payment processing partners (when applicable)
  • Customer support and communication tools

Legal Requirements

We may disclose your information when required by Irish or EU law, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.

Data Security and Protection

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure server infrastructure with regular security updates
  • Access controls limiting who can view your information
  • Regular security assessments and monitoring
  • Employee training on data protection practices
  • Incident response procedures for potential security breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

  • Account Information: Retained while your account is active and for 3 years after account closure
  • Communication Records: Retained for 5 years to maintain service quality and resolve disputes
  • Website Analytics: Anonymized data may be retained for up to 2 years for improvement purposes
  • Legal Compliance Data: Retained as required by Irish and EU regulatory requirements

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policy and applicable laws.

International Data Transfers

Your information is primarily processed within Ireland and the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place.

  • Transfers only to countries with adequate data protection laws
  • Standard Contractual Clauses approved by the European Commission
  • Certification schemes and codes of conduct where applicable
  • Your explicit consent when required by law

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

If we discover we have collected personal information from a child under 16 without appropriate consent, we will delete that information promptly.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this privacy policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: +353 65 682 1899

Address:
Eoeirix
Balally Dr, Dundrum
Sandyford, Dublin 16
D16 E067, Ireland